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Customer Service Administrator Note: This position is a fixed term contract covering maternity leave for 4-6 months, with potential for extension depending on business requirements. Monday - Friday (8:30am - 5:30pm) 40 hours per week Salary: £23,795K - £25K per annum Holiday: 30 days (inclusive of Bank Holidays) Full Training is provided. Pertemps are recruiting for a Customer Service Administrator based in Bristol, who will play a crucial role in delivering professional customer communications across various channels. Your primary responsibility will be to provide efficient telephony cover, ensuring prompt and courteous assistance to all customers. You'll work closely with different departments to maintain high levels of customer satisfaction. Discover an amazing career representing the world's top car manufacturers. Join a family business, with over 90 years in the car industry. You'll love this friendly workplace where your efforts are acknowledged and appreciated. Our client is dedicated to training and helping their staff grow to their best. Exclusive benefits include: Discounts on New and Used vehicles. Employee Assistance Programme. Discount on MOT & Servicing. Colleague Referral Bonus. Cycle to work scheme. Free Cake Fridays. Life Assurance. Staff parking. Responsibilities include: Handle incoming telephone calls, redirecting customers to appropriate departments. Manage electronic enquiries and leads, converting them into appointments. Maintain phone extension numbers and oversee messaging functions. Monitor and respond to Live Chat activity. Prepare direct mail and handle routine clerical tasks. Scan and distribute sales admin documents accurately. Experience Required: Previous customer service experience required. Basic database knowledge. Organised and detail oriented. Experience in computer operating. Strong interpersonal skills for teamwork. Excellent written and verbal communication. Attention to detail and procedural adherence. Effective relationship building and phone communication. Automotive and hotel reception experience are preferred though not essential. Maintain consistent and professional attendance, punctuality, and personal appearance. If you want an exciting opportunity to work with a successful automotive dealership, apply now. Be part of a lively team and start an exciting career journey!
My Client based in Avonmouth is looking to recruit an internal sales / administrator to join their busy team. This is a full time office based role, working Monday to Friday, with the option of one day working from home. This is a busy role requiring excellent customer service / relationship management as you will be the main point of contact for your clients, providing advise on the products, processing orders accurately on the system and providing them a complete service from initial enquiry to order entry. If you are friendly, experienced in customer service / internal sales or administration looking for a lovely new career please get in touch. Salary dependant on experience £24-£30k plus quarterly profit related bonus and also a yearly bonus,