Your responsibilities will include: Providing outstanding customer service, addressing inquiries and concerns promptly and professionally.
As a Customer Service Representative, you'll be the friendly face (or voice) representing our client's brand, ensuring their valued clients receive top-notch service.
Our client, a leading Logistics company , based in Marlow, is on the lookout for an enthusiastic and organised Customer Service Representative to join their team!
We are looking for someone confident, customer focused and enthusiastic with previous office based customer service experience and knowledge of how to use a CRM.
Fantastic benefits, lovely working hours - 9am - 5pm Mon to Fri, plus 25 days holiday and private medical.
An exciting opportunity has arisen to join our client, a leading organisation, in Marlow, home to some of the most well known brands in the UK!
Our client, a highly successful organisation home to some of the UK's leading brands, is looking for an experienced B2C Customer Service Manager to manage a team of up to 20 Customer Service Executives, a team leader and supervisor.
Someone from a call/contact centre may suit this role due to being used to a fast paced and challenging environment.
The successful candidate will have excellent B2C Customer Service management experience, experience leading and driving a team forward.
Our client, who work on some of the most prestigious events across the world including high profile charity dinners, business awards and prestigious sporting events worldwide, is looking for a Sales Support Administrator to join them at their office in Marlow.
We are looking for a professional individual who can pro-actively support the sales team for both events and retail side of the business.
Alongside supporting the process, you will be entrusted to be involved in the communication with existing clients both pre and post event.
Our client, a highly successful organisation home to some of the UK's leading brands, is looking for an experienced Contract Centre Manager to manage a team of up to 20 Customer Service Executives, a team leader and supervisor.
The individual will strive for customer service excellence through defining, driving and managing the Key Customer Service KPI's to achieve complete customer satisfaction.
The successful candidate will have excellent B2C Customer Service management experience, experience leading and driving a team forward.
Our client is looking for an experienced Customer Service Manager, who will be responsible for improving customer service procedures, policies and standards whilst leading, training and motivating the customer service team.
You will manage the teams telephone calls, orders and customer queries whilst providing recommendations for the customer service level provided.
You will monitor and evaluate the team's performance and KPI's and be involved in recruitment and staff appraisals.