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Our Client, a leading car manufacturer are currently looking for a Service Advisor to join their business based out of their Lexus Reading Dealership. This role offers unlimited up sell commission as well as a team bonus! As a Service Advisor you are responsible for engaging with customers day to day, discussing their service and MOT requirements and providing the best solution for the customer. You will also be responsible for keeping customers informed and making sure work is completed on time. This is a great opportunity for a Service Advisor or a confident and positive individual to join one of the Automotive leading brands and companies. This opportunity provides exceptional earning potential and career opportunities. About the role Taking appointments from our lead qualification team Meeting and greeting customers (walk in/appointment) and arranging vehicle maintenance Discussing various options available to customers working within the lines of their needs and budget Go over repair options & costs with customers making sure they understand what is required and why Speak to customers over the phone and F2F Giving an honest, transparent sales experience Meeting or exceeding targets based on sales and customer satisfaction Upselling additional work or service plans Delivering excellent service at all times making their experience enjoyable and memorable About you Be an experienced Service Advisor or experience within the Automotive sector in any capacity Have excellent customer service ability and the desire to sell Hold a full UK driving licence Thrive under pressure Be driven to succeed Work well in fast paced busy environments About the company Excellent basic salary and bonus scheme Employee focused business Bonus based on sales, customer service and add-ons Ability to progress through internal promotion Excellent benefits package, including pension, healthcare, and car leasing schemes Flexible progression based on your career aspirations Manufacturer based training About Our Client Our client is a leading car automotive dealership in the UK specialising in Japanese brands, they currently employ over 500 people across 11 retail dealerships and are looking to expand even further.
Are you a successful Service Advisor looking to take the next step in your career? Senior Service Advisor - Reading Salary: Paying up to £29,000 OTE £33,000 Working Hours: Monday - Friday: 09:00am - 18:00pm/07:00am - 16:00pm. 1 - 3 Saturdays 08:00am - 12:00pm paid as overtime. Due to continuing business success and growth our client has a fantastic opportunity available for a Senior Service Advisor to join their busy dealership in Reading. The ideal Senior Service Advisor: Previous experience in a similar role is essential A passion to deliver a high standard of customer service Bags of personality and can take dealing with customers in their stride Excellent telephone and face-to-face communication skills Administration skills, be able to use computers with confidence and the ability to organise and prioritise work Senior Service Advisor key responsibilities: Establish rapport with and provide outstanding care to the customer Identify and anticipate ways in which you can help the customer and achieve sales targets by selling technician labour and products Book in customer vehicles for servicing, with the objective of maximising labour utilisation and efficiency Arrange alternative transport for the customer (courtesy cars where possible) and liaise with drivers regarding pick-up and delivery of customer vehicles Manage and follow up all work in progress on customer vehicles; liaise regularly with the customer and Workshop Controller (and Technicians as required) to meet pre-arranged time frames. Ensure the customer understands the service charges what work will be or has been carried out involve technical advisers to answer queries where necessary Previous Automotive Experience is Essential If you are looking for a fantastic opportunity within your already successful career and would like to join this highly successful prestige Franchise motor company, then APPLY today! If you do not hear from us within 14 days of your application date, please assume we will not be progressing your application. We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers, Lots of Motor Trade Jobs throughout the South East including all London and all Essex postcodes. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen