You will be speaking to customers over the phone, you'll agree repayment plans, reduce potential risk and secure customer payments whilst working within the guidance of the FCA's Treating Customers Fairly Principle.
Balancing customer needs against commercial viability and company brand values, you'll also support management in change activities to enable process improvement and regulatory compliance.
This is an inside IR35 contract, running through to the end of the year minimum.
Whether this is your first Retail Advisor role - or you're looking to take the next step in your career, if you're self-motivated, engaged, and passionate about delivering an authentic customer experience, then we want to hear from you.
Join one of our O2 stores and you'll become part of a team that thrives on making our stores look great, delivering an exceptional customer experience - and supporting each other to learn new skills and develop your career.
Working Pattern: Monday - Friday 8-4.30 and 9 - 5.30 / Alternating Weeks
As a Resource Planner you will be creating medium to long term planning and schedules for all operational service resources whilst making decisions to communicate and deliver service.
Support all customer groups in UK and Ireland enabling delivery of lifecycle events, performance management, employee relations, rewards, talent management, learning, pay and reporting.
Purpose
To act as a trusted partner offering support across UK and Ireland on policy expertise and knowledge to support and educate leaders, managers, and associates on all P&O topics on the moments that matter from hire to retire.
SR2 are currently supporting a leading FinTech client who are in need of an IT Serivce Transition Manager to manage the end-to-end delivery of a merge/intragration of disparate IT Service Teams and Infrastructure within their group.
Outside IR35, £575pd, 6 Months, 3-4 days per week on-site near Farnborough