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The Customer Service Advisor will be pivotal in providing top-tier customer service on behalf of a nation wide Public Sector organisation. Client Details Our client is an established buisness based in bristol. They uphold a strong reputation for quality and innovation while striving to make a positive difference in the UK. Description Manage patient records and coordinate appointments. Handle customer inquiries and complaints professionally and promptly. Maintain a high level of product knowledge to provide accurate information. Coordinate with the internal team to ensure patient satisfaction. Assist in the execution of marketing initiatives. Contribute to team effort by accomplishing related results as needed. Profile A successful Customer Service Advisor should have: Proven experience in a customer service role. Excellent communication, organizational and interpersonal Ability to work well in a team environment. Job Offer An hourly wage of £12.27 A supportive team-oriented work environment. Opportunity for personal and professional development. Temporary job contract with potential for extension. If you're passionate about customer service and eager to make an impact we encourage you to apply for the role of Customer Service Advisor today.
An excellent Customer Service opportunity to suit someone looking progress their Customer Service career. This role is hybrid, based at the Head Office of a corporate global company in Milton Keynes. You will be required to deliver excellent customer service to all customers, as an 'information and administration provider' providing the highest level of customer satisfaction. Ensure all customer queries are responded to and actioned ensuring customers are fully informed and have been guided through their finance contract. Our client are looking for people who are committed, share in their core values and make contributions that go beyond the positions they've been hired for. A customer service mindset, understanding that every customer interaction, whether internal or external, matters to their success A high level of comfort with change A drive to keep learning An ability to adapt knowledge and skills from pervious positions Managing your career is one of life's most important journeys, our client are committed to facilitating challenging and fulfilling career paths every step of the way. If you want a career and not just a job then you should not hesitate to apply Respond efficiently and professionally to incoming emails and calls, to provide a single point of resolution for customers and internal colleagues Responding to queries in respect of products and services within the agreed time scales, investigating the queries on the various IT systems used throughout the business Record all queries and action points using the customer contact system Take ownership and work within guidelines to resolve customer and departmental queries Altitude-Recruitment Limited acting as an Employment Agency and Employment Business.