As a Customer Service Advisor you will be customer orientated and will act as a liaison, provide product/services information, and resolve any emerging problems with accuracy and efficiency.
A well-established business based in central Nottingham are looking for a Customer Service Advisor to join their growing team.
Duties Include
Providing help and advice to customers communicating courteously with customers by telephone, email, letter and face-to-face.
Our mission is to make insurance easier and better value for customers.We currently have an exciting opportunities to join our Birmingham based Motor Fulfilment team as a Motor Claims Support Advisor, on full-time and permanent basis.Purpose of RoleOur Motor Claims Support Advisors provide support and manage the external engineers (motor field) team's workload by being responsible for arranging inspections of vehicles following a motor claim.
Playing a pivotal role in our customers experience, our Liaisons ensure we are utilising our engineering field force effectively by organising efficient routes, whilst providing high levels of customer service.
Direct Line Group is one of the top tier motor, home and small business insurers in the UK and home to some of the nation's best-known brands: Direct Line, Churchill, Privilege and Green Flag.
Customer Service AdvisorContract: PermanentSalary: £23,463Working hours: 25 - 37.5 hoursA typical shift pattern that allows for two full weekends off in a 4-week rotation.
We recognise that this working pattern may not suit everyone, and may consider an alternative working pattern where possible.To ensure we can support our customers and store colleagues, our operating hours are:
For example, week 1 you'll work 44 hours spread across 6 days, week 2 you'll work 31 hours over 4 days.
Communicate effectively in both Spanish and English, providing assistance to customers via phone, email, and chat.
General
As a Spanish Speaking Customer Service Representative, you will be a vital part of delivering exceptional customer experiences.
Fluent in Spanish and English, you will engage with customers through various channels, addressing inquiries, and resolving issues to uphold our client's commitment to top-tier service.
Communicate effectively in both Spanish and English, providing assistance to customers via phone, email, and chat.
General
As a Spanish Speaking Customer Service Representative, you will be a vital part of delivering exceptional customer experiences.
Fluent in Spanish and English, you will engage with customers through various channels, addressing inquiries, and resolving issues to uphold our client's commitment to top-tier service.
Our successful Stoke Branch are looking to recruit for a Customer Advisor.
The ideal candidates will be approachable and friendly, someone who will meet the needs of our customers and provide service with a smile.
In this position, you will play a key role in the sale of our full range of building supplies and therefore, previous trade counter sales experience in a busy merchant environment is desirable for this role, but not essential as full training will be given.
Our mission is to make insurance easier and better value for customers.We currently have an exciting opportunities to join our Birmingham based Motor Fulfilment team as a Motor Claims Support Advisor, on full-time and permanent basis.Purpose of RoleOur Motor Claims Support Advisors provide support and manage the external engineers (motor field) team's workload by being responsible for arranging inspections of vehicles following a motor claim.
Playing a pivotal role in our customers experience, our Liaisons ensure we are utilising our engineering field force effectively by organising efficient routes, whilst providing high levels of customer service.
Direct Line Group is one of the top tier motor, home and small business insurers in the UK and home to some of the nation's best-known brands: Direct Line, Churchill, Privilege and Green Flag.