The role is fully office based and will involve managing a portfolio of clients, providing support throughout the full ordering process whilst also promoting new and alternative products.
Our client is a fun, fast paced and growing wholesaler based in the Leeds area.
They offer 22 days holidays (& bank holidays), free parking on site, and a company-wide bonus.
They are looking for an exceptional professional with customer success experience who builds relationships with ease and has exceptional attention to detail.
We are searching for a brilliant candidate to fill this fantastic vacancy with this forward-thinking and rapidly expanding collaborative organisation.
As the Customer Account Manager your responsibilities will include
Build and maintain excellent working relationships with key customers.
A prominent SaaS client of mine are seeking an account manager to join them on a remote basis, in which you will be responsible for nurturing and expanding relationships with existing clients, identifying new sales opportunities, as well as meeting or exceeding sales targets.
You will act as the main point of contact between the company and their clients, and will play an instrumental role in ensuring customer satisfaction is upheld at all times, whilst upholding retention and maximising revenue as much as possible.
Key responsibilities
Client relationship management - building and maintaining long lasting relationships, understanding their needs to provide tailored solutions, and acting as a trusted advisor to clients, especially on key products and services.