An exciting role working for a market leading marketplace in the retail sector.
UP TO £50,000; THE COMPANY
They are ahead of the game in terms of their development in their sector, steps above their competitors and are currently in an exciting time of growth.
As a customer service agent, your role will be to assist our customers with their Admissons related queries, making Applications and calling customers.
About the role
We are an educational recruitment company, and we help individuals to get into university with or without GCSE's and A-Levels across major cities in the UK.
Identifying "at risk" accounts and proactively reaching out to offer support, additional training, or to resolve issues related to our software, sales, or customer service.
General
As a Customer Care Specialist, you'll be at the forefront of our super-duper service strategy, ensuring our clients receive top-notch support and assistance.
Are you passionate about delivering exceptional customer service
Do you excel at turning problems into opportunities?
We have an exciting opportunity for an Application Support Analyst toprovide professional and responsive support for off-the-shelf and bespoke software to agreed SLAs, facilitating end to end Incident and Problem resolution.
About the role
This is a full-time permanent post and offers hybrid working spending 2 days based in our Oldham office and the remaining 3 days working remotely.
You will be working within the customer service team, speaking to existing customers assisting with general queries.
Our client are a well established Financial Services business based in Manchester, they are currently going through a period of growth and are looking for Customer Service Advisors to join their team.
An exciting opportunity for a Customer Service Advisor to join a well established Financial Services business, based in Manchester.
As an IT Analyst, you and other members of the Service team will be the first point of contact for all users via telephone, email and face to face in conjunction with a service desk management system within an agreed SLA.
Reporting to the IT Service Manager, the key deliverables of this role can be summarised as follows:
You will be responsible for assisting with the maintenance and support of IT systems as well as contributing to IT project work as required.