We are recruiting for freight forwarding and international courier company based Colnbrook they are seeking a Customer service clerk who is bright confident and keen to progress within the company.
Daily Duties will include
Taking clients bookings via online / telephone and emails.
Our client is a prestigious company based in Slough, are looking for a candidate who will be responsible for the overall management of the Customer Service Team.
You will be supporting, motivating, and coordinating the workload for the team whilst ensuring timeframes and KPI's are met.
Main Responsibilities
Manage, support and coordinate the work of the Customer Service team, motivating individuals to meet professional and personal development goals.
Reception Office Coordinator; £24,000, Permanent position
This is a great opportunity for someone who has experience within customer services, retail, or the hotel industry, looking to secure a Monday to Friday, office-based role.
Working in a busy, no day is the same and friendly environment.
Working in the customer service finance team you will work with customers to organise early settlements, maturities and terminations.
Our client is a prestigious company on the trading estate in Slough, they are looking for an exceptional Customer Service Executive to work in their team.
Due to the nature of the Support Services business many of these areas are subject to SLA's, key performance indicators and balanced scorecard assessments.
Role Overview
The role is responsible for managing the Field Service Engineers (FSE's) resource diary.
40 hours per week Main responsibilities: Answering the phone and taking bookings Issuing receipts Monitoring and reordering supplies Scanning and uploading new forms Updating our mailing list on Constant Contact Compiling monthly staff utilisation figures Getting materials ready for business events - clipboards, contact sheets, leaflets etc Update clinic directory, contact groups on gmail etc Attending monthly team meetings Helping with Powerpoint presentations Help supervise any work - plumbers, electricians, computer support etc.
The job would be based in our Uxbridge working full time, Monday to Friday, approx.
You will be an integral part of the business, managing customer needs and identifying potential solutions and renewal opportunities.
Now hiring for a Customer Support Executive to join us at a group that oversees several world leading automotive brands based in either Coventry or Slough.