Time Appointments are working on behalf of a leading logistics specialist based in Felixstowe who are currently recruiting for a Customer Service Clerk to join their thriving business.
This is a fantastic opportunity to work in a varied and dynamic operational role, covering a wide scope of accountabilities.
Key Duties & Responsibilities
Receive and process all bookings from the customers to an agreed specification and within the agreed timescales.
We are recruiting for freight forwarding and international courier company based Colnbrook they are seeking a Customer service clerk who is bright confident and keen to progress within the company.
Daily Duties will include
Taking clients bookings via online / telephone and emails.
My clients a growing freight forwarder seeking an experienced FREIGHT CUSTOMER SERVICE CLERK- must be fluent in either French or Italian based within the Mayfair area.
Pembrook Resourcing are currently recruiting on behalf of one of our clients for a booking clerk.
Due to a recent internal restructure, this motor retail group is looking to recruit a highly professional candidate with excellent customer service skills to join their clients Service Bookings team at this busy and very successful car dealership in the area.
As the Service Bookings Clerk
You will be responsible for producing a daily appointment diary, taking bookings for service work, confirming customer payment methods, promoting other products and services to customers, and liaising with the service and parts department on a regular basis.
Working as part of the Customer Services Team, your main duties will include supporting and resolving customer's queries via telephone, email, webchat, and any other relevant channels, taking ownership for delivering a world class level of customer service, you will accurately enter data, process transactions, reporting, you will deal with internal and external queries, complaints, booking in of goods and collections, processing of customer information and any other duties required.
The role will support the Sales administration within the Customer Services Department to provide an unrivalled high-quality service to their customers both professionally and within agreed or reasonable timescales.
The Company
An exciting opportunity has become available for a Customer Service Administrator to join a successful well established, family owned, gift and home accessories company.