In this role, you will be supporting clients throughout the process from initial customer onboarding to certification.
This is an excellent opportunity for a Customer Service Administrator to join a business consulting and services business in Jarrow.
You will be able to consistently follow procedures to ensure that each stage of the client's interaction is documented and that they continued to be moved through the process as smoothly and as efficiently as possible.
As a Customer Service Advisor for inbound debt recovery, you'll provide crucial support to those facing financial challenges with empathy and professionalism.
We're seeking individuals to join our team at Whistl Gateshead's contact centre.
Join us to make a difference and be part of our dedicated team.
To be a key point of contact for customers responding to enquiries across a range of Housing and Council services in line with service standards.
To accurately store, access and maintain electronic and manual records, ensuring information held is correct and processed in compliance with GDPR (General Data Protection Regulations.
To accurately process and reconcile income in line with the Council's financial guidelines and regulations.
The task at hand: The Project Delivery Coordinator will be a pivotal role within the project delivery team and be responsible for managing the delivery of Onecom projects for products and services to internal and external customers to include, but not limited to, Wholesale Line Rental and Calls, Hosted Telephony Solutions, Data Connectivity, WAN's and On-Site Telephony Systems.