Alma Personnel are pleased to announce that they have been instructed by their Birmingham based client to recruit for an experienced Customer Service Co-ordinator.
General purpose is to provide the company's clients with the best customer service and management work carried out post completion.
This position is being offered on a temp to perm basis.
You are an experienced Customer Service Adviser / Administrator with advanced Excel skills.
In this autonomous, 12-month fixed term contract, you will be given the opportunity to make good use of your Vlook up, Pivot skills, along with making excellent use of your fantastic organisation and prioritisation skills!
Customer Service Assessment Coordinator - Hybrid
Benefits: Hybrid Working, Performance-Related Bonus, Pension, Life Assurance, Additional Holiday Purchase, Health Cash Plan, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources.
As a Customer Services Technology Administrator, you will support various Customer Service and Portfolio managers through developing automation processes in Oracle and Salesforce to support the overall customer services management, accounts receivable management and end of lease term efforts.
Solihull (hybrid working: 3 days per week on site minimum)
We are looking for enthusiastic Customer Service Agents with a passion for customer service to join a dynamic team on a major project for a large UK bank, assisting with inbound calls and email queries from existing pensions customers and preforming administrative activities.
Shifts will be decided in advance.
Candidates will be required to work 40hrs per week between the operational hours of 8am to 6pm, Monday to Friday.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
As a Retail Optical Assistant at Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
You'll help with frame adjustments, repairs, and fittings.
Firm within the banking sector are looking for additional support on an interim basis to assist with preparations and the implementation of the consumer duty.
Reporting to the Consumer Duty Programme Lead and Group Customer Director, the positions will play a critical role in designing and embedding of effective, robust and consistent frameworks, processes and governance which underpin the FCA Consumer Duty.
The positions will be day rate contracts falling inside IR35.
Your role will be to schedule engineer visit and trainers visits, ensuring a high level of customer service.
We are recruiting for a Scheduler/Planner for a manufacturer and global leader in their field on a contract basis of approximately 6-9 months based in offices in Solihull.
This is a fast-paced role where no day is the same.