We are looking for two individual to join our client in their Customer Relations team, where you will be responsible for logging and assisting with incoming complaints.
Being a professional and confident communicator, you will listen to each customer, understanding their query or complaint.
Following company guidelines and FCA regulations, each call will be logged and allocated to the system to ensure correct investigation.
In this interesting role you will be responsible for investigating complaints that have been received via written correspondence or that have been escalated from other departments, and ensuring a suitable resolution is achieved for both the customer, and the business.
SCUK, one of the UK's Leading Motor Finance companies are pleased to share that we are currently looking for a Customer Relations Advisor to join our busy Customer Service team, based in Redhill, Surrey.
You will be investigating complaints by liaising with internal departments, external parties and reviewing various pieces of evidence including call recordings.
This role is extremely rewarding as you can assist customers with a simple query or be required to handle a more complex situation to help find a suitable solution to support their financial difficulties, whilst protecting their information through our GDPR and data protection guidelines.
For our customers who are in financial difficulty, you will be more than just a friendly voice to answer their questions; you will be an attentive listener and problem solver too.
This is a 12 month FTC opportunity to support our Operations team on the roll out of our internal FiBa project.
You'll be fully trained to work on an ongoing project, which provides ongoing administrative support to a busy customer service team.
Due to increased volumes, our client is looking for individuals to join them, working in an ongoing temporary position where you will provide full administrative support to the team.
These are great opportunities if you are looking to gain your first office based experience are keen to learn and would loke work in a corporate and Financial Services setting.
This is a temporary role to provide administrative support for the Community Intelligence Team.
To contribute to the safety of fire service personnel and the community by maintaining an effective and comprehensive risk information process where Service objectives and targets are met.
This includes creating, processing and quality assuring life-critical risk information for use by the emergency services and to make this available electronically to front-line personnel via Service mobile data technologies.
Engage Education are currently working in partnership with a primary and secondary school on an exciting new SEN Teaching Assistant position in Reigate.
Starting ASAP, the school is looking for an outstanding SEN Teaching Assistant to work on a long term temporary basis.