Role Overview: As a Temporary Customer Service Advisor, you will be the first point of contact for customers, providing exceptional service and support.
You will handle enquiries, resolve issues, and ensure customer satisfaction in a busy environment.
Key Responsibilities
Respond to customer enquiries via telephone, email, and live chat in a timely and professional manner.
Hybrid Working - 2/3 days at homen (37.5 hour week Mon to Fri)
Our client is one of the UK's leading Field Services companies specialising in providing external field agency solutions primarily to the utilities sector.
You will be supporting the work of the Visit Management team and will be responsible for the daily management and completion of specialist visits being conducted by our Field team on behalf of our Clients.
Our client is one of the UK's leading Field Services companies specialising in providing external field agency solutions primarily to the utilities sector.
Additionally, you may perform some pre-screening eye examinations and administrative tasks such as scheduling appointments, supporting the phone lines from customer queries and processing payments.
At Vision Express, you'll assist our customers in finding and selecting eyewear that meets their needs.
You'll help with frame adjustments, repairs, and fittings.
Our Client is currently seeking a highly motivated and organised Internal Sales Coordinator, to work within their Internal Sales Team.
The primary function of the role is to ensure the seamless delivery and installation of machines and ancillary equipment from the initial customer order through to delivery and acceptance by the customer.
The Role
The role has become available due to a retirement in the department.