DCT Recruitment Ltd are looking for a permanent account coordinator to join a successful team for a well established are conditioning/refrigeration company.
My client, a successful financial business in Chester is looking to recruit Customer Collections Advisors to join their Customer Finance Support team.
This role will involve communicating with customers who have failed to meet their contractual payments towards their Hire Purchase agreement.
You will assess each customer's circumstances on a case-by-case basis to ensure the right outcome is achieved and where possible and affordable, negotiate a payment or an arrangement to bring the customers agreement up to date as soon as possible.
My client, a successful financial business in Chester is looking to recruit Customer Collections Advisors to join their Customer Finance Support team.
This role will involve communicating with customers who have failed to meet their contractual payments towards their Hire Purchase agreement.
You will assess each customer's circumstances on a case-by-case basis to ensure the right outcome is achieved and where possible and affordable, negotiate a payment or an arrangement to bring the customers agreement up to date as soon as possible.
As a Customer Service Representative, you will be responsible for delivering exceptional customer service to savers and prospective savers through various communication channels including telephone, email, secure message, and webchat.
We are currently seeking a dynamic and customer-focused individual to join our client's team as a Customer Service Representative.
This is a fantastic opportunity to work in the finance industry and make a positive impact by supporting our client's existing and prospective savers.
We are delighted to working with our client based in Chester who are expanding their Savings team with a Customer Service Specialist.
Our client is a unique and growing business within the financial services sector, who pride themselves on being a customer-focussed business who champion the financial health of their specific industry.
WHAT'S YOU WILL WANT TO KNOW
Salary is in the region of £26,000 per annum with some flexibility DOE.
The focus of the Collections and Customer Support Associate role is working with the customers to achieve an outcome that works for both the customer and the business, whilst ensuring the business meets its performance targets, together with due regard to all regulatory requirements.
This is an exceptional opportunity to be part of a fast-paced team in a busy call centre contacting customers in arrears.
Hours of work are 8-4, 9-5, 10-6 Monday to Friday, with 2 Saturday mornings per month - the Saturdays will be working from home.