Posted by Intec Recruitment • £13.30/hr to £14.32/hr
General
Our client based in Reading are looking for a Customer Service coordinator to join their team on a contract basis for initially 2 months, with a view to going permanent for the right candidate.
As a customer Service Coordinator, you will be responsible for scheduling routine service visits, dispatching callouts, managing the engineers' diaries, completing permits and fulfilling paperwork requests amongst a other responsibilities deemed necessary to role.
Key Responsibilities
Schedule planned maintenance and reactive works for a team of engineers.
Posted by Parkside Office Professional • £17.12/hr
Our international client requires an experienced Customer Relations Specialist to join their team for a minimum period of 6 months
The role is responsible for managing and resolving difficult customer situations once escalated from the Level 2 team.
Key skills are showing empathy and understanding of the customer situation, and identifying solutions that maintain the customer's confidence in the brand whilst balancing the commercials.