We are recruiting for an individual to join our client within their customer support team where you will answer customer queries via telephone, email, and live chat.
The ideal candidate will have a passion for customer service!
Key Responsibilities for a Customer Service Advisor
Answering all inbound telephone and email enquiries.
Generous benefits package (Performance related bonus, Pension, access to their car scheme, Birthday voucher, Cycle Scheme, holiday purchase scheme, discounted onsite gym membership, subsidised Caf and Canteen, 25 days holiday all bank holidays).
Near Epsom, Surrey (location is most easily reached by own transport).
Join our Clients award-winning Supporter Operations team as a Customer Services/Administrator on a 12-week temporary contract!
Are you passionate about delivering exceptional customer service and want to work for a leading international charity?
About the Role
You'll be the friendly face and voice of our charity, engaging with supporters across multiple channels, including telephone, email, live chat, social media, and post.
Do you have outstanding customer service skills and a passion for providing a great customer experience?
As a key member of the Customer Service Department at IN-SYNC, you'd be a central point of contact for all our customers, providing outstanding customer service and helping to build our reputation of "customer first".
Looking for someone with a proven track record in customer care who is methodical, highly organised, results driven and comfortable working in a fast-paced environment.
On behalf of our client, we are looking to employ a highly driven Client Services Administrator to join a team at an exciting time of growth and development.
You will play a significant role in the organisation's development and in turn will have the opportunity for career development and on-going learning.