The Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.
The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.
Main Duties
Become a customer experience expert and brand ambassador, providing the highest standard of customer service.
In this role you will be responsible for maintaining proactive contact with customers by phone and email at whatever level the circumstances demand to obtain payment by the due date and in accordance with authorised payment terms and targets to ensure that credit limits are adhered to and credit limit reviews are conducted.
General
You will be responsible for maintaining proactive contact with customers by phone and email to obtain payment by the due date and in accordance with authorised payment terms and targets to ensure that credit limits are adhered to and credit limit reviews are conducted.
CMA are currently working with a sizeable business who are looking to appoint a Credit Controller on a 6 month fixed term contract .
The IT Knowledge Management Specialist will use their experience in knowledge management within an IT department, to analyse the current knowledge sharing processes, identifying gaps, and leveraging technology to enhance the flow of information within Ageas Insurance.
IT Knowledge Management Specialist: Ageas in Eastleigh have a fantastic opportunity available for a candidate with strong understanding of knowledge management principles and technologies, to join the team as an IT Knowledge Management Specialist.
Administrator / SCITT Centre Administration Assistant with excellent administrative, communication and organisational skills, basic marketing knowledge and good computer literacy with knowledge of Microsoft packages, especially Excel, Publisher and Google documents, is required to administer a busy teacher training programme for a joint partnership in Hedge End, Southampton.
This role is known within the organisation as a SCITT Centre Administrator
Actual Annual Salary for 35 hours £19,661 - £20,533 Benefits
SEN Learning Support Assistant / Special Needs Assistant with a calm but firm approach, excellent communication skills and ability to attune to a child's emotional needs is required to join a well-established Academy Trust based in Hedge End, Southampton, Hampshire.
Applications from recent graduates who are interested in pursuing a future career in teaching as well as those who have an interest in supporting and working with children with special needs are welcome.
Previous experience of working with a child with Special Educational Needs is desirable but not essential.
You'd be joining the UK's leading provider of children's wraparound care in the UK offering a range of roles in our Breakfast, After School and Holiday Clubs!
At Junior Adventures Group we are on the lookout for a happy, enthusiastic and passionate Playworker to join our growing family.
This is a vital role for the business after a recent, successful acquisition, so it is an exciting time to join the company!
Are you an ambitious Assistant Accountant, looking for your next career move in a fast-moving business?
We have teamed up with a collaborative business services organisation, based in Eastleigh, to find a talented Assistant Accountant for a 6-month, fixed-term contract.