We are seeking a dedicated and enthusiastic Customer Service Advisor to join their team.
If you are passionate about customer service and enjoy finding solutions that benefit both the customer and the company, this role could be the perfect fit for you.
Our client is a dynamic and growing company committed to delivering exceptional service to our customers.
As a Customer Adviser, you will be playing an important role in this vital service; providing information and advice for older people in need, and signposting them, their families, carers and other professionals to relevant bodies that can help with their specific requirements.
We have a fantastic opportunity here at Age UK to join our National Advice Line as a Customer Adviser.
We are still in a cost-of-living crisis and the proposed changes to the winter fuel payment criteria mean that many older people in the UK are in desperate need of advice and support.
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
Working pattern: Varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
As a Customer Service Advisor, you'll be the first point of contact for customers needing assistance with their recycling queries, trash troubles, and compost conundrums.
Join the team and become the voice of sustainability!
This role requires a commitment to delivering high-quality customer service, addressing enquiries, and resolving issues promptly.