An exciting new opportunity for a Customer Support Engineer has arisen with our client in Cambridgeshire.
As the Customer Support Engineer in Cambridgeshire, you will support the company's products in the field and to commission systems worldwide.
This role will require someone with strong technical ability, comfortable with customer facing and who can gain a detailed technical understanding of the company's products.
They're ideally looking for someone who has previous experience within a customer service position from either an office or retail background.
We're currently recruiting for a company based in Cambridge who are looking for a Training Coordinator to join the team on a full-time, permanent basis.
Our client in Cambridge is looking for a Technical Support Engineer to support their in house application.
The role is a new role supporting and working closely with the Business Systems Manager to deliver and manage the helpdesk ticketing system as well as offering technical and human application support.
The role will see you develop your skills within Application processes and work with the wider team to ensure and exceptional end user experience for on-site and external users.
This new role is pivotal in ensuring we can develop and implement efficient solutions for our customer through smart technology and data-driven innovations.
Can you manage the needs and expectations of customers with tact and diplomacy so that you can respond or direct them to the correct team or contact?
As part of the busy Sales & Subscriptions Department, you will be the first point of contact for many of the company's customers and will be responsible for generating invoices, assisting with the distribution process, and managing the Company's permissions enquires.
Are you a strong team player, confident in your own abilities?