As an Customer Support Executive you will be responsible for dealing with client queries through various channels and administering their accounts.
You will be expected to deliver first class customer service at all times.
Working as part of an energetic, professional and friendly team who predominantly provide dedicated support to Direct clients; online clients who do not receive on-going advice and are happy to make their own investment decisions.
Communicating internally important feedback from customers.
General
Due to increased business, an exciting opportunity has arisen to join one of our respected clients as a permanent Customer Service Advisor within their Customer Servicesdepartment in Hornchurch.
This role would suit a hardworking, driven, reliable candidate who is confident speaking on the phone as the majority of this role will be answering the phones and dealing with customer queries.
As a Customer Support executive and Administrator you will play a key role in building and maintaining strong relationships with our customers by making outbound calls and discussing products & booking appointments as well as dealing with incoming calls.
In this role, you will be responsible for providing support to the field sales team and ensuring excellent service to our customers.
We are seeking a motivated and customer-focused individual to join our clients dynamic team in the UK.