Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community.
Bloomberg is a global leader in business and financial information, news, and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets.
And, to ensure the best experience for our 20,000 employees across 176 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.
IT Support Engineer / IT Technical Service Desk Technician who has excellent troubleshooting, customer service and communication skills with a solid technical background is required for a busy Helpdesk to work as either a 1st Line / 2nd Line Support Engineer or Senior Second Line Support Engineer (depending on your level of experience) for a well-established IT Company based in London.
(The offices are a few minutes' walk from Holborn Station).
Joining the growing customer facing team as a Customer Support Administrator, you will work closely with the wider client management team to ensure client queries, issues and difficulties are logged, investigated and resolved promptly.
The Company
A platform designed to identify and support career growth for under-represented individuals.
VC Backed Scale-up HR-Technology platform, working with some of the most recognised organisations on the planet!
Posted by Hays Specialist Recruitment Limited • £30K/yr to £32K/yr
Job Purpose
As a 24x7 shift engineer at IT Operation Centre (ITOC), act as the 1st and 2nd level support and play a crucial role in early recovery of Network / Mobile services / IOT services /customers' services in the event of faults and trouble.
Carry out a variety of technical tasks to meet or exceed customers' expectations by liaising with vendors, carriers, mobile operators, third parties, and other related organisations.
Contribute in delivering new services and products from an operational perspective.
Posted by Hays Specialist Recruitment Limited • £30K/yr to £32K/yr
Job Purpose
As a 24x7 shift engineer at IT Operation Centre (ITOC), act as the 1st and 2nd level support and play a crucial role in early recovery of Network / Mobile services / IOT services /customers' services in the event of faults and trouble.
Carry out a variety of technical tasks to meet or exceed customers' expectation by liaising with vendors, carriers, Mobile Operators, third parties, and other related organisations.
Contribute to delivering new services and products from an operational perspective.