We currently have a regional support vacancy for an experienced IT Support Engineer to provide 2nd/3rd line support across several outsourced managed service clients.
As a Regional Field Engineer, you will be responsible for providing onsite break/fix support and mid level installs for our customers, as well as providing on site cover at our client sites i.e schools and law firms.
This role will involve a combination of working remotely from home and moderate travel to our client sites around the M25 Fringe (West) i.e Reading/High Wycombe/Basingstoke, and further, depending on requirements.
This is a great opportunity for someone with previous call handling/customer service experience.
My client based in Cheltenham are immediately looking for a customer service advisor on a full-time temporary basis with the opportunity to become permanent.
Are you immediately available and interested in a customer service role within a successful and busy company?
Our client based in Cheltenham is seeking an IT Service Desk Analyst to join their team carrying out 1st line support via phone and email.
This is a great opportunity for someone with either some experience in an IT support role or someone who has a relevant qualification looking for their first opportunity.
Manage personal and team workload and setting priorities for support issues.
General
The successful IT Support Engineer will be an excellent communicator, with previous service desk and 2nd line support experience and have a desire to progress into 3rd line support.
SDL Solutions Limited are currently recruiting a 2nd Line Support Engineer to join a growing team in the Cheltenham office.