Posted by Trinity Resource Solutions • £14,538.16/yr to £15,576.60/yr
General
We are looking for a German speaking Customer Service Adviser to provide excellent technical support, customer service and advice on all technology related issues for our client retail businesses across Europe and the UK
Our client offer fantastic benefits, very flexible working patterns (Mon to Fri) and a great culture to match!
You will be accountable for
Providing technical support to European and UK businesses, Field Consultants, retail staff via phone or email as first point of contact, escalating complex technical/digital issues to senior team members as in when required.
You will play a key role in providing IT Support across the business.
An enthusiastic team player, who can work towards ensuring customers, internal and external have the best experience possible using the company's products and services.
An exciting opportunity for someone looking to build a career in IT has arisen to join a global organisation based in High Wycombe.
The company provides technical support and services primarily to small and medium sized businesses.
Our client is a well established, expanding MSP with offices near Maidenhead, seeking to recruit a skilled 2nd Line Support Technician for their talented team, acting as the escalation point for a team of three.
These include Azure Virtual Desktop, Remote Desktop, Microsoft 365, Windows 365 and technical support for on-site servers and workstations.
This is a lovely BILINGUAL GERMAN/ENGLISH customer care role in which you will use your fluent GERMAN to support restaurant & hotel clients.
This is NOT a call centre role and you will get only 10-12 calls a day .
The job hybrid with 3 days in the office a week and you will be supporting restaurants across the DACH region with any help that they may need to set up training etc .