These products become even more popular in the lead up to Christmas, and for that reason, they have to increase the number of staff within their Member Services team by 35 - 50 each year - just to deal with the sheer volume of orders coming in.
Please note, this is based on a slight shift rota - so you could start between 9 - 10 in the morning, and finish between 5 - 6 in the evening, plus you will be required to work at least one Saturday per month (with a day off in the week).
Our Client has been established for over 150 years, and is passionate about the products they offer to their members (customers).
A unique opportunity has arisen to join a dynamic, family, entrepreneurial group of companies, growing organically and through acquisitions.
The group has an extraordinary track record of having never made a redundancy in over 35 years, alongside 34 years of community, charity, philanthropy works.
You will lead the Customer Service and Administration team, to ensure delivery and service levels are of the highest standard.
Salary : £Competitive DOE Excellent Benefit
Role overview
The purposes of the Customer Service Manager is to build a strong relationship with customers and stakeholders, to drive a customer centric organisation harnessing Customer feedback, identifying opportunities and making changes for improvement.
We have an exciting new role for a highly motivated, organised and efficient individual to join the UK Support Function team.
Dynamic (hybrid) working: 2/3 days per week on-site due to workload classification
This dynamic role provides a fantastic opportunity to develop your skill set and be a part of friendly, supportive team that encourages personal growth and collaborative working.
Posted by Professional Placement (Southern) Ltd • £55K/yr to £65K/yr
I am working with a new client that has a new opportunity for an experienced and dynamic Financial Services professional to lead their Financial Planning administration Teams offering in a leadership role with direct line management and responsibility for delivery of the overall financial planning administration support.
Ensuring delivery of high quality service and advice to our clients whilst developing team members to support our clients and driving business performance.
This role is a hybrid role with regular visits to all sites.
Leadership & Team Management: Lead and mentor a team of Travel Specialists and Customer Service staff, fostering a positive and high-performance work environment.
General
My client is seeking a passionate and experienced Sales and Customer Service Manager to drive revenue growth and ensure exceptional customer experiences.
Are you a leisure travel business specialist with a knack for dynamic packaging and team leadership?
We have an exciting new role for a highly motivated, organised and efficient individual to join the UK Support Function team.
This dynamic role provides a fantastic opportunity to develop your skill set and be a part of friendly, supportive team that encourages personal growth and collaborative working.
Dynamic (hybrid) working: We offer a blended approach to home and office working, meeting the needs of the employee and the business.