Joining as a Customer Support Executive, this home-based role combines administration and customer service duties, with the core objective to provide daily support to the Sales Consultant team and help them maximise their productivity.
We have a fantastic opportunity for passionate, customer-focused and highly organised travel industry professionals to be part of our award-winning client's Customer Support team.
Previous customer service gained within the cruise or travel sector is essential for this position, along with excellent communication skills and attention to detail.
As a Customer Support Specialist, you will be a front-line support for our clients' customers.
We have a fantastic opportunity to join a Customer Support Team, on a temporary basis for a period of 12 weeks initially.
Providing service and maintenance solutions through the processing of Guarantee schemes in addition to providing assistance on an ad-hoc basis to the Warranty Team in response to expected fluctuation of seasonal demands.
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview
As a result of this growth, an exciting opportunity has become available for a Team Leader within our Contact Centre who will lead a team ensuring that a high standard of customer service is being delivered to all external and internal customers, while also ensuring Service Level Agreements (SLA's) and business targets are being adhered to and providing evidence where necessary.
The Calisen Group is in an exciting and strong position where we are seeing growth and development in all areas of the business.
This is a 6-month fixed term contract, working full time 37.5 hours per week on a rota between 8am 8pm Monday Friday & 8am 5pm 1 in 4 Saturday's.
Hamilton Woods Associates are currently recruiting for Contact Centre Team Leader on behalf of an organisation to provide supervision to their out of hours call team.
The team provides emergency response to issues surrounding security, CCTV, door entry, ASB and repairs.
We are currently working with one of our long standing clients in the Bury location to assist with the recruitment of a Client Support Executive.
You will be working within a busy sales and customer service environment delivering high quality service.
The main purpose of the job is to support the growth strategy in the division by identifying and capitalising on opportunities to increase levels of business and servicing the clients needs in line with contractual commitments.
We are currently seeking a talented and motivated Senior Customer Service Representative to join our team and play a crucial role in maintaining our high standards of customer service.
About Us: We are a dynamic and growing company dedicated to delivering outstanding customer experiences.
We pride ourselves on our commitment to quality and customer satisfaction.
Posted by The Portfolio Group • £23K/yr to £25K/yr
You will be responsible for the day-to-day management of Service Issues across the business being the first point of contact for both client and internal teams to always ensure the highest level of service!
Our client, a leading advisory organisation, is seeking a dynamic and dedicated Customer Resolutuion Agent to join their team in Manchester!
Are you passionate about delivering exceptional customer care and exceeding clients' expectations?