We are on the lookout for a dynamic Customer Service Team Leader whose mission is to ensure every customer interaction is a positive one while driving performance, engagement, and continuous improvement!
In this role, you will oversee a dedicated team of customer service representatives in a fast-paced call centre setting.
Are you a proactive leader with a talent for guiding a team?
This role will include work on our Post Office Counters
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview.
Key Responsibilities of a customer service advisor
Action and resolve customer complaints.
Investigate and gather information.
General
Our client is a leading musical teaching service provider looking for dedicated customer service advisor(s) where you will be handling customer issues and queries based in a beautifully modern office in Liphook.