Posted by Randstad Perm Professionals • £28K/yr to £30K/yr
General
As a CS Team leader you will be responsible for leading a small team of customer service adviser's focusing on delivering excellence, advising on best practice and leading by example.
We are delighted to be working in partnership with a multi-national market leader in search of a passionate and capable Customer Service Team Leader.
Responsibilities
Plans and organises Customer Service team ensuring all processes are adequately covered and service is at least at agreed level.
Posted by Lloyd Recruitment Services Ltd • £30K/yr to £36K/yr
We are looking for an experienced Team Leader to join our client based in the local area.
Leading a team of 10-14 Customer Service Agents, you will ensure company targets are achieved whilst ensuring ongoing training and support is provided to your team.
This role is a permanent position, however we are looking for an individual to work on a temp to perm basis, to help with a quicker start date.
The Team Leader for the Customer Support Centre, based within Business Services at our client's head office, will be responsible to motivate and develop a team to deliver contractual Key Performance Indicators, whilst ensuring the customer receives above and beyond their general expectations.
You will work alongside the Customer Relationship Manager and Corporate Sales teams to ensure the best possible service is provided to customers.
You will ensure department/company objectives are achieved.
Posted by Lloyd Recruitment Services Ltd • £30K/yr to £36K/yr
Leading a team of 12-14 Customer Service Agents, you will ensure company targets are achieved whilst ensuring ongoing training and support is provided to your team.
We are looking for an experienced Team Leader to join our client based in the local area to start on the 30th September 2024.
This role is a permanent position, however we are looking for an individual to work on a temp to perm basis, to help with a quicker start date.
Posted by Tallgrass Recruitment Limited • £25K/yr to £30K/yr
Job Summary
The successful candidate will have a strong background in customer service management, sales, and administration, with the ability to lead a team of customer care agents in delivering exceptional service through telephony-based support.
We are seeking a dynamic and highly motivated Customer Care Manager to lead and manage our customer support operations within a fast-paced mortgage contact center.
This role is crucial in ensuring a seamless and positive experience for customers throughout their mortgage journey, from initial inquiry to post-sale care.