Our client, a leading company in the industry, is looking for a friendly and professional customer service representative to join their team in Surrey.
You will be responsible for providing excellent customer service to their customers, answering their queries and resolving their issues via phone, email, and chat.
Responsibilities
Handle incoming calls and emails from customers, ensuring a high level of customer satisfaction.
They are looking to employ a highly driven Customer Services Specialist to join the team at an exciting time of growth and development.
Our client has an impressive portfolio of products and partners with some of the leading research laboratories to offer well researched tools to support their patients in reaching health & wellbeing across the UK, Europe, The Middle East and Asia.
Do you hold current Customer Service experience
Are you looking to join part of a small, friendly team within a niche industry sector?
For our customers who are in financial difficulty, you will be more than just a friendly voice to answer their questions; you will be an attentive listener and problem solver too.
As a Recoveries Agent, you will be dealing with post default agreements that are experiencing financial difficulty and you will work with our customers to find appropriate solutions for their circumstances.
This is a 12 month FTC opportunity to support our Operations team on the roll out of our internal FiBa project.
This role is extremely rewarding as you can assist customers with a simple query or be required to handle a more complex situation to help find a suitable solution to support their financial difficulties, whilst protecting their information through our GDPR and data protection guidelines.
For our customers who are in financial difficulty, you will be more than just a friendly voice to answer their questions; you will be an attentive listener and problem solver too.
This is a 12 month FTC opportunity to support our Operations team on the roll out of our internal FiBa project.
To provide a comprehensive business support service with the Adult Social Care Directorate.The role holder will ensure that systems are in place and input data into appropriate databases and manual records to keep the records up-to-date and accurate to agreed procedures and standards.The role will require providing factual and reliable advice on all areas of business support for which the ASC Workforce Strategy & Business Support Team is responsible.
The role holder will support senior team members and service managers to ensure projects are delivered in a timely manner and to a high standard.
The role holder will perform accurate and timely employee administration and transaction processes, to agreed procedures and standards, also including minute taking as directed.
Do you work in a customer service environment where you have to work shifts and weekend etc?
Are you looking to move away from that type of environment and work in a role that offers training, normal working hours and the opportunity to split you working week between the office and home in a hybrid working environmen?
This is an administrative based role - not call centre and not a high volume of phone work.
Hybrid role with the option to work 3 days in the office and 2 days from home.
Varied duties to include ensuring all orders are received and created accurately, organising special deliveries and couriers, raising purchase orders and receipt stock as necessary, ensuring accuracy for month-end reporting.
We are working with an independent and growing business based in Reigate, who are looking for a Sales and Customer Service Advisor to join their team.
As part of your role, you will ensure that customers receive a friendly and professional service at all times, building lasting relationships and securing repeat business.
Duties
Listening and documenting customers queries and ensuring this information is passed to Technicians.