Airship have an exciting opportunity for a Customer Support Representative to join the team!
The close-knit team dedicated to camaraderie, mutual support, and have a passion for delivering excellence.
Airship, a thriving SaaS company headquartered in Sheffield, specialises in serving premier brands within the vibrant UK Hospitality sector, including household names like Byron, The Alchemist, Leon, Turtle Bay, Chilango, Boxpark and more.
As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.
This position requires excellent communication skills, both verbal and written, as well as the ability to multitask and problem-solve in a fast-paced environment.
Duties
- Ensure inbound and outbound calls are handled efficiently and professional manner.
As a Customer Support Representative, you will play a key role in building and maintaining strong relationships with our customers by making outbound calls and discussing products & booking appointments as well as dealing with incoming calls.
In this role, you will be responsible for providing support to the field sales team and ensuring excellent service to our customers.
We are seeking a motivated and customer-focused individual to join our clients dynamic team in the UK.
We are recruiting for a fantastic opportunity to join a brilliant small business as a Customer Support Adminstration where you will be supporting the Customer Service team taking on various responsibilities, from talking to customers via telephone and email, maintaining good relationships with the customers, and dealing with any queries, escalating the more complex enquiries, taking ownership of customer relations.
This role will be dealing with the all-round customer relations.
Looking after the order process as part of a team.
An excellent opportunity has come up to join a national business who are looking for a Client Support Representative to join them on a permanent basis in their Farnborough office!
The role is to be the first point of contact via phone and email to advice and support through inbound and outbound calling on answering questions and helping through the process.
This is a fast paced roles so experience working within this type of environment is essential.
My client is looking for a Customer Service Coordinator based in Lichfield, you will report to the Head of Customer Services and provide world-class customer service support function to Franchisees and customers across all market sectors.
You will be required to understand the franchisee's business objectives and the support they will require at various stages of the company's journey.
You will be required to build and develop strong working relationships with the Franchisees, promoting a collaborative and mutually respectful partnership.