Posted by Macildowie Recruitment and Retention • £24K/yr to £26K/yr
Key responsibilities
Assisting and supporting the management support team to ensure that tickets are Triaged promptly and within SLA.
Overview
Working for an outstanding and well-established IT outsourcing company, the Successful Customer Operations Coordinator will be responsible for providing support and co-ordination of telephone calls and ticket delegation to the Service Delivery team.
General
With a solid customer services ability and clear telephone manner, you will also be responsible for carrying out a range of daily administration tasks.
Manage all inbound customer service enquiries via phone, email, and CRM system, ensuring a professional and efficient response.
Triage enquiries to the appropriate departments, including Account Managers, Customer Success Teams, and Technical Support, while handling general enquiries independently.
General
Major Recruitment Oldbury are delighted to be recruiting for a professional, forward thinking organisation in the Tamworth area, who are actively seeking an experience Customer Service Coordinator to join their busy office.
Prestigious offices with a vibrant team environment the role of a Sales/Support co-ordinator will enjoy all the benefits every employee obtains whilst working on a busy and exciting arena.
A full time permanent role working at the Head Office of our well established , corporate client ,
Who year on year have experienced business growth and continue to expand.
Posted by Pertemps Birmingham Industrial • £40K/yr to £50K/yr
General
Join a dynamic international logistics company in Tamworth as an experienced Fleet Operations Manager, where you will lead and manage a team ensuring the smooth operation of fleet activities.