Posted by Tallgrass Recruitment Limited • £25K/yr to £30K/yr
Job Summary
We are seeking a dynamic and highly motivated Customer Care Manager to lead and manage our customer support operations within a fast-paced mortgage contact center.
The successful candidate will have a strong background in customer service management, sales, and administration, with the ability to lead a team of customer care agents in delivering exceptional service through telephony-based support.
This role is crucial in ensuring a seamless and positive experience for customers throughout their mortgage journey, from initial inquiry to post-sale care.
I am currently recruiting for an Customer Support Administrator to join my client in Paisley, where you will work within a Housing association, on an ongoing temporary contract.
You will be based in the office working Monday - Thursday 8:45am - 5pm and a Friday 8:30am - 3:30pm, working a 37.5 hour week.
This will be office based and there is parking available on-site.
Travel Customer Support Executive -A successful cruise/travel company are recruiting for a Travel Customer Support Executive to join their expanding travel team offering a salary £24000 .This role will combine customer service and administration and will be assisting clients with both pre and post travel queries, including amendments and changes and also adding any additional services to the booking both over the phone and by email .
This role will be working on a small shift pattern Mon-Fri 9am-5.30pm or 10.30am-7pm(approx.
2 late shifts per week) and will include 2 weekends over a 6 week rota.
We are working with a company who are looking for a Case Manager (complaints) to join their team in Glasgow, on a salary of £29,000- £31,000.
This role is important in supporting service excellence objectives to ensure positive customer outcomes are achieved by using a variety of dispute resolution skills.
This role is important in supporting the service Excellence objectives to ensure positive customer outcomes are achieved by using a variety of dispute resolution skills.
Hours per week: Monday to Friday - 07:00 - 15:30, 08:00 - 16:30, 10:30 - 19:00 - 37.5 hours per week
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical Services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.
What about a rewarding role within a well-known Financial Services company that cares about their customers and supports them in their moments of need?
How would you like to work within a specialist department combatting Fraud and Scams that affect vulnerable customers every single day?
Our client is offering the opportunity to join their business on a temporary 6 month contract.
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000 colleagues.
We deliver innovative, award-winning services including Cleaning, Catering, Security, Technical Services, Energy Management and compliance, front of house, landscaping, logistics, waste management and pest control services to the public and private sectors and our mission is to make people and places the best that they can be.
Hours per week: 5 days over 7, rotational shifts 07-00-19.00 rota basis- 37.5 hours per week
Our client, a UK-wide Business Energy Consultancy and Procurement Specialist, are seeking Customer Support Executives to support the growth of their business.
Your responsibilities will include validating invoices, addressing queries, facilitating contract transfers, and promptly handling complaints to ensure a smooth end-to-end customer experience.
As a Customer Operations Executive, you'll contribute to the support of a portfolio of B2B clients in the Energy and Water sectors.
The ideal candidate will act as first point of contact for the company's Commercial and Corporate customers across a range of channels including, voice, email, and secure messaging.