Reporting to the SOC Customer Service Manager, you will be responsible for managing and developing client relationships and bring onboard other partners or end users to grow revenue
Responsibilities
Create and own Account Management plans for 3rd Party Installers and SOC Clients.
Our client is now seeking a Sales Support Administrator , Your role will involve day-to-day co-ordination of customer accounts on an administration level as well as being responsible for all supply chain/procurement activities within a designated product group.
Up to £30,000 Basic Salary Plus Bens
Details
To liaise efficiently and effectively between the customer and internal departments as required to ensure the customer receives the highest possible level of service.
As Customer Service Coordinator, you will report into the Customer Service Manager, ensuring that customers are provided with the upmost level of customer service.
The KC Group are working with a leading Global Manufacturing company based In the Solihull area who are recruiting for a full-time permanent Customer Service Coordinator.
The role offers hybrid working and flexible hours across a 37.5 hour working week.
General purpose is to provide the company's clients with the best customer service and management work carried out post completion.
Alma Personnel are pleased to announce that they have been instructed by their Birmingham based client to recruit for an experienced Customer Service Co-ordinator.
This position is being offered on a temp to perm basis.
We are recruiting some exciting customer service and administration opportunities to join a friendly and supportive team within a growing manufacturing company.
Main duties for each role:-
The roles offer excellent training and progression opportunities.
Support your Client Services team with all the administration & campaign co-ordination duties associated with keeping their clients delighted.
Booking multiple mailing campaigns onto their Tharstern MIS system, dealing with many daily queries & tasks, keeping Salesforce & Tharstern accurate and any other ad-hoc duties required by your Account Director / team.
Including, but not limited to, quoting Clients (within 2 hours whenever possible) & following up on quotations to seek the order.