Our client a leading designer and manufacture of pet products based in Nottingham are recruiting for a manager to head up their Customer Relationship Management department.
This role is open due to huge growth of the business.
Posted by 4Way Recruitment Ltd • £22K/yr to £24K/yr
My client is looking for an experienced Customer Service Administrator to join the team.
They now manage several fire and emergency systems for some of the UK largest hotel and pub chains.
A fantastic opportunity to join an independent company, that are becoming industry experts in the design, installation, commissioning and maintenance of fire safety, fire suppression and security systems.
The focus of this Technical Support Specialist role is to provide technical support for customers accessing part and fully tracked services via the WCMS using the ticket system and in line with service level agreements.
This opportunity offers remote working and varied responsibilities, including adding new services and fault identification and resolution.
We are looking for a fearless and talented individual like you to join our mission to be the best that the industry has to offer.
Our client is a fast-growing specialist in their field - they are currently in search for a strong Customer Service Advisor who can bring their skills to the team and grown within the company.
Daily Duties
This is a key customer facing role predominantly telephony based helping to assist our client's clients' and their customers find the right solution to their queries.
Customer Service AdvisorContract: PermanentSalary: £23,463Working hours: 25 - 37.5 hoursA typical shift pattern that allows for two full weekends off in a 4-week rotation.
We recognise that this working pattern may not suit everyone, and may consider an alternative working pattern where possible.To ensure we can support our customers and store colleagues, our operating hours are:
For example, week 1 you'll work 44 hours spread across 6 days, week 2 you'll work 31 hours over 4 days.
It's a busy role that requires a customer focused mind-set, strong communication skills, attention to detail and great organisation.Key Responsibilities: Responsible for creation, ownership and delivery of the CRM plan and incentives.
YReporting to the Marketing Manager, you'll work cross functionally with internal and external stakeholders, to deliver the best customer communications whilst driving real commercial results.
Closing Date: 6th SeptemberLocation: Nottingham, Full Time (Mon-Fri)Contract: Permanent Recruitment Partner: Frankie McCallister-LyasOverview: Sitting within the Customer Marketing team, you'll be responsible for developing the personalised marketing plan and managing the delivery of reactive communications.
Customer retention includes calling existing customers for annual renewals.
Due to expansion and increasing sales, we are looking for enthusiastic and self-motivated persons who have a positive can-do attitude with excellent communication skills to join our team.
Our client are leading a leading manufacturer and distributor of specialist medical devices to hospitals and other healthcare institutes in the UK and Europe.