As a Customer Support executive and Administrator you will play a key role in building and maintaining strong relationships with our customers by making outbound calls and discussing products & booking appointments as well as dealing with incoming calls.
In this role, you will be responsible for providing support to the field sales team and ensuring excellent service to our customers.
We are seeking a motivated and customer-focused individual to join our clients dynamic team in the UK.
An established organisation is seeking a Customer Service Executive to join their team on a permanent basis.
Answering phone calls and managing customer inquiries with professionalism and courtesy.
This role offers hybrid working and is an excellent opportunity for an individual with a strong background in customer service within an office-based environment.
As a Customer Service Executive at Venta, you have the opportunity to forge long-lasting relationships with customers and have the autonomy to do what you need to do to deliver results.
You will have the benefit of our supportive team around you and our positive company culture to help you succeed.
This role also comes with the opportunity for progression and training, as we are continually looking to upskill and develop our staff.
This is a wonderful opportunity to join a world-leading organisation who provide the most innovative and tailored solutions and products within their industry.
As a Customer Service Advisor and Administrator you will provide an excellent and suitable service to all customers
Dynamite Recruitment is delighted to be working in partnership with a well-established property service based in Eastleigh and due to business growth throughout 2023 our client is looking for a Customer Service Advisor to join their already successful team.
Key duties and responsibilities
To assist customers with a variety of enquiries via email and on the telephone.
Customer Complaint Officers are responsible for supporting customers through the complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.
The team are also responsible for ensuring that issues are identified and fed back, that could affect other customers.
Main Duties
Act as the first point of contact for our customers in the complaint handling process, by acknowledging complaints and informing customers of what to expect next.
Pertemps are currently recruiting for a Customer Service Administrator to join a leading Logistics company in their Head office based in Chineham Basingstoke.
This is a temp to perm position.
Working Monday to Friday with one day every other weekend.
The Senior Complaints Officer is dedicated to resolving customer complaints, both orally and in writing, in a timely manner.
To support customers through the final stages of the internal complaints journey, investigating cases on their individual merits, and coming to a decision on the outcome of the case.
They are also responsible for ensuring that issues that could affect other customers are identified and fed back.