Our client in Cambridge is looking for a Technical Support Engineer to support their in house application.
The role is a new role supporting and working closely with the Business Systems Manager to deliver and manage the helpdesk ticketing system as well as offering technical and human application support.
The role will see you develop your skills within Application processes and work with the wider team to ensure and exceptional end user experience for on-site and external users.
An exciting new opportunity for a Customer Support Engineer has arisen with our client in Cambridgeshire.
As the Customer Support Engineer in Cambridgeshire, you will support the company's products in the field and to commission systems worldwide.
This role will require someone with strong technical ability, comfortable with customer facing and who can gain a detailed technical understanding of the company's products.
Our client in Cambridge is looking for a Spanish or Italian speaking Application Support Engineer.
The role is a new role supporting and working closely with the Business Systems Manager to deliver and manage the helpdesk ticketing system as well as offering technical and human application support.
The role will see you develop your skills within Application processes and work with the wider team to ensure and exceptional end user experience for on-site and external users.
Concept are working with a growing IT Managed Service Provider who are looking to add a talented 2nd line Engineer to their established customer support team.
This is an exciting opportunity to gain hands on experience across a variety of projects, utilising your experience across different tech stacks, while working for an established local business that values providing expert levels of service to customers.
This role will involve a mixture of remote and onsite support, software deployments, and hardware configurations and installs.
A brand-new position has arisen for an IT Support Engineer to join a leading manage service provider in Cambridge where you will be providing Microsoft based support across their wide range of clients.
Are you an IT Support Engineer looking for your next exciting opportunity?
As the IT Support Engineer, you will be expected to travel to client sites 4 days a week then be based one day a week on-site in Cambridge.
Are you looking for a customer-facing role, primarily based in the field, resolving break/fix incident tickets and being a key member of a project delivery team?
Have you previously worked in Field Service at a senior/highly experienced level?
This role is pivotal to the daily operation of the business ensuring that clients' requirements are met accurately and efficiently.
As a 2nd Line Network Engineer, your primary responsibility is to provide technical support and assistance to customers or clients who are experiencing more complex technical issues.
Investigating and resolving technical issues escalated from 1st line support and providing end users with a technical solution covering some of the below areas:
Work alongside the 3rd Line resolver teams to investigate and resolve incidents affecting the supported platforms either due to detection by the monitoring toolset or upon notification of a fault through the Service Desk ticket logging process.