We are seeking a passionate Customer Support Engineer to join our dynamic team in Edinburgh, where every day is an adventure in innovation and excellence.
Are you ready to be a hero in the world of mobile technology?
Why our client
Our client offers an unparalleled opportunity to be at the forefront of innovation and excellence in the world of FinTech.
We are seeking a passionate Customer Support Engineer to join our dynamic team in Mallusk, Belfast, where every day is an adventure in innovation and excellence.
Are you ready to be a hero in the world of mobile technology?
Why our client
Our client offers an unparalleled opportunity to be at the forefront of innovation and excellence in the world of FinTech.
You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer / Technical Support Engineer
Are you an electrically savvy problem solver with a passion for technology?
Based out of our state of the art modern and spacious offices in Warwickshire.
The Customer Support / Service Engineer will support the company's products in the field and to commission systems worldwide as required.
The role will suit a candidate with strong technical ability, who is comfortable with customer-facing responsibility and who is also able to gain a detailed technical understanding of the company's products.
The role involves travel, potentially at short notice, with trips being typically 1 - 2 weeks in duration (longer trips may sometimes be necessary)
Our highly reputable client in East Cardiff are looking for a permanent member of their Customer Service team to answer first line phone calls from customers looking for technical support.
The company and team offer a superb culture of support and development, so this role is ideal for candidates with a customer service focused background who want to develop a long-term career.
Due to location, candidate will ideally have access to their own transport.
Basingstoke (hybrid working) - 3 days in the office / 2 days can be worked from home
To c£40k (neg dep exp) exceptional benefits package
Our globally renowned and respected client has been established for more than 60 years and specialise in the design, manufacture and support of bespoke instrumentation and special purpose equipment solutions for supply throughout the world.
Due to the nature of the Support Services business many of these areas are subject to SLA's, key performance indicators and balanced scorecard assessments.
Role Overview
The role is responsible for managing the Field Service Engineers (FSE's) resource diary.
We are looking for a dedicated IT Engineer to join a great client providing deskside computer support on IT hardware and software products, To Work efficiently and proactively to deliver IT support services to the VIP users and other users located at all client locations in Aberdeen.
Key responsibilities
Hardware break/fix with software build and support in additional desk site support.
General
Security Clearance or the willingness to do so, is required for this role
Our client in Cambridge is looking for a Technical Support Engineer to support their in house application.
The role is a new role supporting and working closely with the Business Systems Manager to deliver and manage the helpdesk ticketing system as well as offering technical and human application support.
The role will see you develop your skills within Application processes and work with the wider team to ensure and exceptional end user experience for on-site and external users.
The Client Services Engineer provides technical assistance to computer system users.
Responsibilities include answering questions or resolving computer problems for Clients in person, via telephone, or from remote location as well as providing assistance concerning the use of computer hardware and software, printer installations, word processing, electronic mail, and operating systems.