We are seeking a passionate Customer Support Engineer to join our dynamic team in Edinburgh, where every day is an adventure in innovation and excellence.
Are you ready to be a hero in the world of mobile technology?
Why our client
Our client offers an unparalleled opportunity to be at the forefront of innovation and excellence in the world of FinTech.
A brilliant opportunity for a talented STEM Graduate who loves the idea of a customer-facing role, or experienced support professional to work as a Customer Support Engineer, joining a market-leading disruptive software technology firm in London.
Offering excellent training, career progression, and prospects, this is a unique opportunity to work for a rapidly expanding machine learning software house.
This is an ideal time to join this growing organisation and be guided by some of the brightest minds in this field.
We are seeking a passionate Customer Support Engineer to join our dynamic team in Mallusk, Belfast, where every day is an adventure in innovation and excellence.
Are you ready to be a hero in the world of mobile technology?
Why our client
Our client offers an unparalleled opportunity to be at the forefront of innovation and excellence in the world of FinTech.
You will have a knack for troubleshooting and an electrical background, we want you to join us as a Customer Support Engineer / Technical Support Engineer
Are you an electrically savvy problem solver with a passion for technology?
Based out of our state of the art modern and spacious offices in Warwickshire.
The successful Customer Support Engineer will support our customers and our representatives, understanding their needs, identifying solutions and providing technical support.
This role involves
Providing technical support: Growing our business with research institutes through management of our 3rd party sales channels and supporting our OEM inquiries, providing technical support and quotations.
Networking: Identifying and qualifying additional sales channels and OEM customers and connecting to our customers through social media?
Are you educated at NVQ Level 3 or above in Engineering, and looking for an office based position where you will be responsible for supporting customers with technical product support this may be the opportunity for you.
Our client is a market leader within their industry, and they are looking to expand their current support team with additional engineers as part of their growth.
This is an excellent opportunity for someone looking to continue within their career path, or an experienced engineer looking to move away from a shop floor position and into an office role.
Our highly reputable client in East Cardiff are looking for a permanent member of their Customer Service team to answer first line phone calls from customers looking for technical support.
The company and team offer a superb culture of support and development, so this role is ideal for candidates with a customer service focused background who want to develop a long-term career.
Due to location, candidate will ideally have access to their own transport.
Basingstoke (hybrid working) - 3 days in the office / 2 days can be worked from home
To c£40k (neg dep exp) exceptional benefits package
Our globally renowned and respected client has been established for more than 60 years and specialise in the design, manufacture and support of bespoke instrumentation and special purpose equipment solutions for supply throughout the world.
Due to the nature of the Support Services business many of these areas are subject to SLA's, key performance indicators and balanced scorecard assessments.
Role Overview
The role is responsible for managing the Field Service Engineers (FSE's) resource diary.