Our client, a highly successful Fin-tech business which helps customers improve their credit score rating, is seeking a well-experience Customer Support agent to join their team.
Remote (within 1 hour of Bristol)
The role
You'll work on first line customer support tickets via live chat and emails ensuring that every interaction with our members champions our brand and voice.
As a customer service agent, your role will be to assist our customers with their Admissons related queries, making Applications and calling customers.
About the role
We are an educational recruitment company, and we help individuals to get into university with or without GCSE's and A-Levels across major cities in the UK.
My client, an innovative and fast- growing broadband company, is looking for a Customer Service Expert to provide general customer support in a professional and timely manner.
Customer Support Expert; £20,000- £23,000 Salary
This relates to a wide range of customer enquiries including accounts, product, billing, and basic technical diagnostics.
As a Customer Support executive and Administrator you will play a key role in building and maintaining strong relationships with our customers by making outbound calls and discussing products & booking appointments as well as dealing with incoming calls.
In this role, you will be responsible for providing support to the field sales team and ensuring excellent service to our customers.
We are seeking a motivated and customer-focused individual to join our clients dynamic team in the UK.