In this important role within the Company, you will provide high level administration support and co-ordination to the Customer Experience team.
You will strive to ensure that all administrative tasks are completed in a timely and efficient manner.
With a keen eye for detail, you will understand the need to provide a seamless service to our customers in all areas of the Company's business activity.
Elevation Recruitment Group- Business Support are recruiting for a Customer Service Administrator to join their team on a permanent basis.
To be successful as a Customer Service Administrator you be responsible in providing excellent customer service, providing reactive hire support and aim to convert all enquiries into the hire business.
Working for a fantastic company within the construction sector based in Worksop.
Conduct phone conversations with customers in a professional manner at various stages in the GBIS process, maintaining accurate information and a great level of customer service throughout
Accurately process work with an eye for detail, reviewing compliance before issuing to either Retrofit Assessors and Co-ordinators, Designers or Third Parties.
Overview
The main purpose of this role is the booking, reviewing and processing of Loft and Cavity Measures, ensuring they are compliant with PAS 2035 through each stage of the GBIS journey.
We are on the lookout for a dedicated and efficient individual to join our team and provide a confidential business support service to our front line and statutory services.
This is a temporary contract until July, with a review for extension.
The role is office-based at location S70 2DR and offers a salary of £12.59 per hour.
Airship have an exciting opportunity for a Customer Support Representative to join the team!
The close-knit team dedicated to camaraderie, mutual support, and have a passion for delivering excellence.
Airship, a thriving SaaS company headquartered in Sheffield, specialises in serving premier brands within the vibrant UK Hospitality sector, including household names like Byron, The Alchemist, Leon, Turtle Bay, Chilango, Boxpark and more.
As our new Customer Support Advisor, you will act as the front line of our company, providing assistance and guidance to our customers regarding products, services, inquiries, and issues they may encounter.
Your primary objective will be to ensure customer satisfaction by delivering prompt, efficient, and personalised support.
We are seeking a dedicated and empathetic Customer Support Advisor to join our fun and friendly team.