Are you a Customer Service advisor looking to join an outstanding company where you will play a fundamental role within their services department where you will be coordinating communication for high end fit out projects for clients all over the UK?
£27,000 - £31,000 MON - FRI Training Pay and Role Progression Company Events
Simple Recruitment are looking for a Customer Service Advisor for our client based in Taunton to join their team on a temporary basis.
Key Responsibilities
Interrogating in-house systems, speaking to colleagues and using policies and processes to identify whether the contact received is a service request or complaint.
Responsible for receiving and administering all housing complaints into the service within set timescales.
Based in Yeovil my client is an energetic team of dynamic, and passionate individuals with an eye for detail dedicated to redefining the landscape of ecommerce and retail packaging.
Responsible for receiving and administering all housing complaints into the service within set timescales.
The role is predominantly supporting colleagues to provide an effective complaints handling service to meet the requirements of the Housing Ombudsman and Social Housing Regulator:
Somerset Council's housing landlord service provides housing management services to approximately 5,600 council housing tenants.
The Hours: 36 hours per week - Applicants will be required to work 36 hours per week on a flexible basis across Monday to Saturday in line with the branch operating hours.
We are currently recruiting on behalf of 1 of the UK's largest building society's who have been voted the 3rd Best Big Company to Work in 2022.