They're looking to recruit a full-time Customer Service Advisor to assist with a number of service channels.
We are currently partnered with a stylish and slick new retail brand as they look for a brand-new Customer Service Advisor.
In order to keep up with their ever-increasing volume of orders whilst providing top level service for our loyal customer base, they're keen to expand the customer service team.
Reporting directly to the Rapid Response Client Services Team Leader you will be the custodian of the client's requirements for FMG, liaising between the clients and cross-functional RRRM teams to ensure the timely and successful delivery of our services.
We have an exciting opportunity for a Client Services Internal Executive to join our Client Services Delivery Team, where you will take ownership of the day-to-day requirements for clients that fall under the Rapid Response portfolio, including client reporting, management of their queries, retention, and client satisfaction.
Are you seeking a fresh challenge in a vibrant and expanding business?
The current Customer Service Manager is looking to move on (timescales to be agreed) and my client is looking to bring a suitable candidate in now to learn about the products, services, clients and then step into the management position.
Whilst no actual timescales have been set my client is looking for the successful individual to initially start working within the customer service team ensuring they know & understand every aspect of the department which they envisage might take between 6-12 months.
I am delighted to have been selected to recruit this pivotal role for my multi-national, award-winning client based in the Huddersfield area.
I'm on the hunt for a proactive individual who can spearhead exceptional customer service initiatives, ensuring that orders are processed promptly and accurately while also optimising their operational processes for efficiency and effectiveness.
Join our vibrant team as a Customer Service Manager for our esteemed manufacturing client in Huddersfield!