We now have an exciting opportunity for a Helpdesk Analyst to provide 1st/2nd line service desk support to our customers assisting them with hardware and software problems via phone, email and in person within the organisation's EPoS environment.
The Analyst will also troubleshoot problem areas (in person, by telephone, or via remote access) in a timely and accurate manner, and provide assistance where required.
This includes installing, diagnosing, repairing, maintaining and upgrading all software and hardware (including but not limited to PC, terminals and printers) to ensure optimal performance.
Posted by AMR - Specialist Property Recruiters • £30K/yr
General
A unique opportunity has become available for a Part Time Customer Service advisor to be at the forefront of a flagship and innovative new development in Hampshire.
With extensive training and guidance, you will deliver the ethos celebrating the lifestyle opportunity to work and play within an innovative development which uses time honoured traditions of place making alongside some of the latest cutting edge technology from a number of regional developers.
Key Functions of the role
Greeting and engaging with clients on arrival at a purpose built Welcome Centre.
My renewables client based near Portsmouth are looking for a Lead Support Technician to join their growing team, offering a great package for the right candidate.
My client is focused on the provision of solar to both residential and commercial customers.
Key skills they are looking for with the right individual are:
Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) and weekends, to be discussed at interview