As a Customer Experience Specialist, you will be the voice of our company, providing unparalleled support and assistance to our valued customers.
Join our dynamic team as a Customer Experience Specialist, where you'll be the frontline ambassador of our brand, delivering exceptional service with every interaction.
Are you ready to embark on a journey where every call is an opportunity to make a difference?
A growing client of ours are seeking an experienced customer care consultant to join their small but growing team, where you will be providing both first and second line support for customers.
You will be taking full ownership and responsibilities for delivering services to their customer base in line with agreed SLA's, and you will receive full training on the specific software product, as well as the market that it is used within.
You will also have the opportunity to work within wider projects throughout the business unit.
Communicate effectively in both Spanish and English, providing assistance to customers via phone, email, and chat.
General
As a Spanish Speaking Customer Service Representative, you will be a vital part of delivering exceptional customer experiences.
Fluent in Spanish and English, you will engage with customers through various channels, addressing inquiries, and resolving issues to uphold our client's commitment to top-tier service.
This Customer Services role will suit someone who is keen to learn and wants to work full time in the office of a large multi national business in Richmond.
The key responsibilities will include but not be limited to-
The client is a large and well known international business based in Richmond Upon Thames.
A business analyst is a problem solver who for example investigates an issue or area of weakness within an organisation, analyses solutions and helps facilitate the change that is needed.
Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secure your career?
If you enjoy problem solving and analysing, have good admin skills and communicate well, then a career in this rewarding sector will suit you.