Carry out reminder calls to customers for appointments
To co-ordinate and oversee the day to day operation of the Assessment Centre, managing sessions to optimise productivity and customer service, meeting and greeting all customers and visitors and working with clinical colleagues to ensure smooth running of assessments across all relevant channels.
We are recruiting for a Leading UK insurance provider, who are looking for customer service professionals with a minimum of 12 months customer service & complaints experience (in one role, within the last 3 years) to join their busy customer service department on a REMOTE full time, permanent contract.
Please note you will not be contacted any further if your experience does not match the set criteria above.
Our mission is to make insurance easier and better value for customers.We currently have an exciting opportunities to join our Birmingham based Motor Fulfilment team as a Motor Claims Support Advisor, on full-time and permanent basis.Purpose of RoleOur Motor Claims Support Advisors provide support and manage the external engineers (motor field) team's workload by being responsible for arranging inspections of vehicles following a motor claim.
Playing a pivotal role in our customers experience, our Liaisons ensure we are utilising our engineering field force effectively by organising efficient routes, whilst providing high levels of customer service.
Direct Line Group is one of the top tier motor, home and small business insurers in the UK and home to some of the nation's best-known brands: Direct Line, Churchill, Privilege and Green Flag.
We are looking for a Customer Excellence Co-ordinator who loves working with customers, who enjoys working in a fast paced team and who pride themselves on doing the best they can for each and every customer.
Reporting to the Customer Excellence Manager, this role will involve working across a variety of contact channels including phone, email, web and social media.
At CTD Tiles, our Customer Excellence Team are committed to the delivery of exceptional customer service.
Our mission is to make insurance easier and better value for customers.We currently have an exciting opportunities to join our Birmingham based Motor Fulfilment team as a Motor Claims Support Advisor, on full-time and permanent basis.Purpose of RoleOur Motor Claims Support Advisors provide support and manage the external engineers (motor field) team's workload by being responsible for arranging inspections of vehicles following a motor claim.
Playing a pivotal role in our customers experience, our Liaisons ensure we are utilising our engineering field force effectively by organising efficient routes, whilst providing high levels of customer service.
Direct Line Group is one of the top tier motor, home and small business insurers in the UK and home to some of the nation's best-known brands: Direct Line, Churchill, Privilege and Green Flag.