This role focuses on monitoring, evaluating, and enhancing service delivery, implementing best practices, and leading initiatives that improve customer satisfaction, compliance, and operational efficiency.
The Service Quality & Improvement Lead is responsible for driving continuous improvement in the quality of services, ensuring that organizational performance meets high standards of excellence.
The role requires collaboration with internal teams and stakeholders to embed a culture of continuous improvement across all service areas.
About the Role: Do you want to earn money for the festive season and are you able to efficiently handle queries through various communication channels?
Posted by Lloyd Recruitment Services Ltd • £12.50/hr to £13.30/hr
Do you thrive in a customer focused role
Our client's friendly team, is now recruiting individuals initially on a six-month fixed term contract, where you will provide outstanding service and support to their customers.
Key Responsibilities
Resolve issues promptly and maintain accurate records.
Posted by Hays Specialist Recruitment Limited • £26K/yr
Your new company
Your new role
This is a newly created Sales Support Coordinator (6 Months FTC) job working as part of a fast-paced customer service team for a busy and growing company based in Ipswich.
Join a thriving company as an Out of Hours Dispatch Team Leader, managing after-hours operations to support both business functions and customer needs.
Due to expansion, our client in Newmarket is seeking a motivated individual to coordinate between customers and engineers, ensuring smooth service during off-peak times.
This role requires excellent communication and organizational skills, along with proven experience in team leadership.
Posted by Enterprise Mobility • £12K/yr to £160K/yr
We're Enterprise Mobility.
With a $35 billion turnover and nearly 90,000 team members across 95 countries, we've grown from a pioneering idea over 65-years ago, to the global mobility leader we are today.
A family-owned, world-class portfolio of brands that includes household names such as Enterprise Rent-A-Car.