You'll work alongside our Client Success Managers (CSMs), providing administrative and operational support and ensuring that our clients receive the very best service at every touchpoint.
Due to client account growth at Incentivesmart, our Client Success Team are expanding and are looking to recruit a Client Services Executive.
Are you a Customer Support Executive or Client Services Executive who's ready to take the next step in your career with an exciting, growing business?
Dealing with customer queries and ensuring a high quality customer relationship is achieved.
Your main aim will be to resolving incoming customer queries and orders professionally and efficiently, while adhering to company processes and policies.
Before we begin just to let you know this isn't like your standard agency performance marketing role: you inherit a client, get the account logins and away you go.
Repeat daily for maybe 12-18 months before you jump to the next agency.
Customer focus is a much-used clich that is so rarely delivered, but the culture of their business really does encourage enthusiasm, initiative, and a genuine desire to deliver the extra mile in customer service.
Our client is the largest privately owned motor group in Europe.
From their base in Milton Keynes, they supply businesses throughout the country with highly efficient fleet finance and management solutions for their company cars and vans.
Quality personnel has an exciting new opportunity for our market leading client within the leisure and sports industry.
These brands have well-resourced business developing market-leading products, providing a comprehensive and well-supported product portfolio for all specialist retailers.
We are recruiting for Telesales personnel to work with some of our clients largest brands.