Understand, support and advise customers requiring a wide range of information, advice and guidance.
To provide a telephone and multi-channel support service with integrity, professionalism and adhering to all relevant process, procedures, and legislation.
General
The Customer Service Advisor is required to provide an exceptional level of service to our service users working with a variety of well-known and smaller organisation from charity, third sector and government sectors.
Posted by Yolk Recruitment Ltd • £23K/yr to £28K/yr
Yolk Recruitment are excited to be working closely with one of the UK's leading insurance companies to find friendly and driven Customer Service Advisors to join their team.
Customer Service Advisor // Cardiff //£23,000 - £28,000 // Hybrid Working Opportunity///
They are insurance specialists and are one of the UK's most trusted insurance providers.
Joining us as a Christmas Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge.Whilst this is a temporary contract, there could be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us.
About the role
Christmas in Boots is our most exciting time of the year, and it can be very busy, so we'll provide you with all the training and support you need to help you be at your best.You will work in a Boots store and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop.
To support the first part of the participant journey in branch, providing information and guidance, promoting the available services, conducting initial screening and eligibility checks, and ensuring that the participant experience commences in a positive and appropriate manner.
This function is key to maximising the number of motivated participants who go on to participate in branch and outreach and development services activities on their journey to sustained employment.
To act as the first point of contact for participants, providing a promotional and informative overview of the services offered by the branch and gaining candidate commitment regarding contracts delivered by Remploy to support their journey to employment and remaining in employment.
Joining us as a Christmas Customer Advisor is a great opportunity, whether it's your first job and you're looking to gain some valuable experience, or you have experience with retail and you're looking for a new challenge.Whilst this is a temporary contract, there could be the potential for a permanent role later depending on the opportunities in your local area, so it could be the start of a new career with us.
About the role
Christmas in Boots is our most exciting time of the year, and it can be very busy, so we'll provide you with all the training and support you need to help you be at your best.You will work in a Boots store and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop.