An entrepreneurial Marketing Agency with an established global presence are seeking a talented Customer Success Manager with a passion for building meaningful relationships with customers who make a real difference to peoples lives.
Flexible hybrid working.
As this company continues to go from strength to strength, this is an exciting opportunity to be a part of a dynamic team in a role where your passion to help others is recognised and celebrated.
Building strong credible relationships with our clients by supporting them to optimise and maximise their return on investment (ROI) from our offering.
General
You will be responsible for providing market leading service and will ensure that our clients receive maximum value from their investment.
You will enable them to fully leverage their subscriptions and services on an ongoing basis.
An enthusiastic Customer Success Manager with preferably previous experience in Onboarding is needed to join the team at this growing startup specialising in project management software for architects and engineers on a remote (work-from-home) basis.
You will be responsible for guiding new clients through a seamless transition to our platform; delivering an exceptional onboarding experience and ensuring clients are fully equipped to use the platform and driving long term relationships and success.
Building strong credible relationships with our clients by supporting them to optimise and maximise their return on investment (ROI) from our offering.
General
You will be responsible for providing market leading service and will ensure that our clients receive maximum value from their investment.
You will enable them to fully leverage their subscriptions and services on an ongoing basis.
Their Customer Success team is responsible for providing exceptional experiences to their customers to ensure they can optimise their time and effort for what's really needed - the employees.
My client is a Series A start up who provide an AI-powered HR tech platform.
To date, they have raised $20 million in VC funding from some of the biggest names in tech and were part of the Y Combinator program in 2021.