Our plans for growth across both domestic and commercial markets, across physical stores and online, mean we continuously seek new and fresh talent to complement our current team, as well as developing our people to reach their full potential.
Topps Group is home to premier UK tile brands including Topps Tiles, Pro Tiler Tools, Parkside and Tile Warehouse.
Our foremost retail brand Topps Tiles stands as the nation's largest specialist distributor of tiles and associated products with over 300 stores nationwide.
This requires an agile and responsive support function able to manage a variation of customer requirements.
Our client is an evolving business supporting customer de-fleet, multiple remarketing channels and a complete range of vehicle preparation services including wholesale and retail ready.
As we develop the range of services delivered and expand our customer base, the support team need to ensure we deliver these services within SLA and to a very high standard.
Benefits: BUPA Healthcare, Life Assurance, Pension Contribution, Death in Service, up to 28 days annual leave entitlement PLUS Bank Holidays, Early finish Fridays, Free car parking and fantastic career prospects!
Basic Salary: £30,000.00 to £35,000.00 Per Annum plus Annual Bonus
You must have the ability to drive and increase performance by taking a strong customer focus approach, monitoring, and supporting advisors to ensure that business, knowledge base and work processes are adhered to and make sure that department SLAs are being met or exceeded.
Forde Recruitment are currently recruiting for a Customer Experience Team Leader on behalf of our client, An evolving global automotive business supporting customer de-fleet, multiple remarketing channels and a complete range of vehicle preparation services including wholesale and retail ready.
This role requires you to provide excellent and inspirational leadership to the client experience team and wider client stakeholders.
This Account Manager role will suit a confident, well-organised individual with a good eye for spotting new opportunities and who enjoys engaging with new and existing customers.
We are looking for an experienced Telephone Account Manager to join our team based in Coalville.
If you are passionate about packaging, achieving growth aspirations, and prospecting for new business, we would love to hear from you!
Customer Services Co Ordinator; Full-Time - Permanent
Benefits: BUPA Healthcare, Life Assurance, Pension Contribution, Death in Service, up to 28 days annual leave entitlement PLUS Bank Holidays, Early finish Fridays, Free car parking and fantastic career prospects!
Basic Salary: £30,000.00 to £35,000.00 Per Annum plus Annual Bonus